Fatemeh Garmarodi

Apa1005, 15 Singer Court,

North York, ON M2K 0B1

647-521-0290

sarabano2005@yahoo.com

SUMMARY OF QUALIFICATIONS

. Over 6 years' experience in customer service.

. A diligent, hardworking, highly motivated individual.

. Ability to work independently as well as in a team environment.

                                                                                     WORK EXPERIENCE

Sepah Chain Store, Tehran, Iran                    2001- 2005

Saleswoman

. Received and processed payments by cash, check.

Responding quickly and resourcefully to customer requests or concerns. .

  . Giving information to customers about products.

. Creating and maintaining long-term relationships with regular customers.

. Assisting in all store administrative tasks.

. Occasionally opening and closing the store.

Assisting customers with choices by providing them with information about products. .

  Participating in physical inventory counts..

Salian Store, Karaj, Iran          2005-2007

Saleswoman

. Ensuring that shelves, racks, and counters are organized.

Receiving payments and operating the cash register. .

Keeping the shop and displays clean and tidy at all times. .

Receiving deliveries and administered stock packing, shelving, and storage. .

 Sets up promotional displays like posters, window displays, and mannequins..

. Assisting customers with their needs and concerns; identify the shelf of the products they are looking for.

. Responding to customer queries made via email or phone.

                                                                   EDUCATION

.  Sherafat High School, Iran, 2000

High School Diploma

. Collage Rodehen, Iran, 2001-2003

Collage Degree in Statistics