Fatemeh Garmarodi
Apa1005, 15 Singer Court,
North York, ON. M2K 0B1
647-521-0290
sarabano2005@yahoo.com
SUMMARY
OF QUALIFICATIONS
. Over 6 years' experience in customer service.
. A diligent, hardworking, highly motivated individual.
. Ability to work independently as well as in a team environment.
WORK
EXPERIENCE
Sepah chain store, Tehran, Iran 2009- 2013
Customer Service Cashier
.Received
and processed payments by cash, check
.Wrapped and placed purchased goods in bags
. Provided information to customers and guests
.Guided
customers and provided them with highest quality of customer service
Clothing store Salian-Karaj- Iran 2007-2009
Cashier
Calculate discounts as appropriate.
Tag items for price and expiry date.
Stock items when required.
Skills
•Hands-on experience in
accepting payments from customers and give change and receipts.
• Highly skilled in
using scanners, cash registers, and calculators to calculate the price of items
that customers buy.
•In-depth knowledge of
handling returns and exchanges of goods.
•Thorough understanding
of counting the money is in register at the beginning and end of shift.
Customer Service
• Track record of greeting customers in a polite
and friendly manner.
• Able to bag and wrap customers’ purchases.
• Demonstrated ability to assist customers to
sign up for store rewards programs and to apply for store gift cards.
• Proven ability to answer customers’ questions
and give information regarding the business procedures and policies in an exact
and customer-friendly way.
Computer
• MS Word, Excel
EDUCATION
. Sherafat High School, Iran,
2000
High School Diploma
. Collage Rodehen, Iran, 2001-2003
Collage Degree in Statistics
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