Task 1:

Use at least 10 of these adjectives to describe yourself in a short paragraph.

I want to write about my husband and I, and comparison ourselves. When I cooked my husband tell me all your food without salt but I think my husband like his food salty and I think this is not healthy but both of like spicy food. My husband hear news with loud and deafening then I was nervous because I like hushed. I am shy, clam, relieved and my husband is mellifluous, friendly, lovely, lucky, faithful.

EDITED BY :

I want to write about my husband and I, and comparison ourselves. When I cooked my husband tell me all your food without salt but I think my husband like his food salty and I think this is not healthy but both of like spicy food. My husband hear news with loud and deafening then I was nervous because I like hushed. I am shy, clam, relieved and my husband is mellifluous, friendly, lovely, lucky, faithful.

Task 2:

Ask two of your classmates to read it and tell you his/her opinion and then they can add or change any adjective(s) that they feel is/are not relevant to you.

Task 3:

Look at this picture below and describe the person in it. You need to describe the surroundings, what she is thinking of, what you think is her emotional state, and what might have been going in her life. Write all in third person speaker (he/she/it).

new resume

                                          Fatemeh Garmarodi

1005, 15 Singer Court,

North York, ON.  M2K 0B1

647-521-0290

sarabano2005@yahoo.com

SUMMARY OF QUALIFICATIONS

• Over 12 years' experience in customer service/ cashier

• A diligent, hardworking, highly motivated individual

• Ability to work independently as well as in a team environment

• Well-groomed appearance

• Polite, respectful, and courteous manners

• Relates easily with all levels of co-workers and customers

• Enthusiastic, dependable, self-motivated

• Demonstrated ability to adapt to new equipment & technology

                                                      EXPERIENCE AND SKILL

Cashier

• Calculate discounts as appropriate

• Tag items for price and expiry date

• Received and processed payments by cash, cheque

• Wrapped and placed purchased goods in bags

•Hands-on experience in accepted payments from customers and give change and receipts

Customer Service

• Provided information to customers and guests

• Track record of greeting customers in a polite and friendly manner

• Demonstrated ability to assist customers to sign up for store rewards programs and to apply for store gift cards

• Ensured that shelves, racks, and counters are organized

Kept the shop and displays clean and tidy at all times •

Displays like posters, window displays, and mannequins •

• Responded to customer queries made via email or phone

• Created and maintaining long-term relationships with regular customers

• Assisted in all store administrative tasks

• Occasionally opened and closed the store

• Participated in physical inventory counts

Computer

• MS Word, Excel

                            EMPLOYMENT HISTORY                           

   Cashier                  Sepah chain store, Tehran, Iran                             2009- 2013

Cashier                  Clothing store Salian-Karaj- Iran                             2007-2009

   Salesperson           Salian Store, Karaj, Iran                                         2005-2007

   Salesperson           Refah Chain Store, Tehran, Iran                            2001- 2005

            EDUCATION          

• Collage Degree in Statistics     Collage Rodehen, Iran                          2001-2003                

• High School Diploma              Sherafat High School, Iran                    2000                          

Task 1:

Read the list below and answer these questions:

1. Do you know all the nine essential skills?
2. Underline which one best describe you better:  expert - good - intermediate - beginner -  no knowledge
3. Which of these skills you need to work on the most?  I  need to oral communication and continuous learning to my work. 

Essential Skills refer to the nine skills and abilities that are essential to success in Canadian occupations. The Government of Canada has compiled detailed lists, called Essential Skills Profiles (ESPs), of how workers in hundreds of jobs use these nine skills.

Nine Essential Skills:

• Reading Text  beginner

• Document Use  beginner

• Numeracy   good

• Writing  beginner

• Oral Communication  beginner

• Work with Others   beginner

• Thinking Skills    beginner

• Computer Use  beginner

• Continuous Learning  beginner

Task 2:

Complete an Essential Skills self-assessment:

Strengths: I am confident that I can ...
1.I am confident that I can to communication.
2.
3.
Areas for Improvement: I would like to improve my ability to/on …
1.  I would like to improve my ability to speaking and learn english
2.
3.

Happy New Year

Task 1:

Go over the following adjectives for emotions again and identify which words describe a positive, neutral or negative feeling. If necessary, look up unfamiliar words in a dictionary. Some words may fit into more than one category.

• ambivalent       neutral   • discouraged      neutral   • overwhelmed   neutral

• annoyed     negative          • embarrassed         neutral             • regretful  negative

• anxious   negative            • enthusiastic    positive                        • relieved   neutral

• apprehensive         negative     • frustrated      negative        • shocked   neutral

• concerned     positive • furious     negative      • thrilled   positive

• content        neutral  • grateful     neutral      • uneasy  negative

• defensive         neutral    • grieving  negative              • vulnerable        neutral

• determined       neutral         • miserable   negative              • wary       neutral

• disappointed        negative           • optimistic     neutral              • upset   negative

Task 2:

The list above contains adjectives to describe emotions. Where possible, change them into nouns.

• ambivalent    ambivalence  • discouraged  discouragement     • overwhelmed

• annoyed   annoyer    • embarrassed embarrassment • regretful  regret 

• anxious  anxiousness  • enthusiastic   enthusiast  • relieved  reliever

• apprehensive  apprehension • frustrated   frustration • shocked  shocker

• concerned concert  • furious  furiousness • thrilled  thriller

• content • grateful • uneasy

• defensive • grieving • vulnerable

• determined • miserable • wary

• disappointed • optimistic • upset

Task 3:

Choose five of the emotions from the list above. For each emotion, describe a situation you have experienced that made you feel this way.

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Fatemeh Garmarodi

Apa1005, 15 Singer Court,

North York, ON M2K 0B1

647-521-0290

sarabano2005@yahoo.com

SUMMARY OF QUALIFICATIONS

. Over 6 years' experience in customer service.

. A diligent, hardworking, highly motivated individual.

. Ability to work independently as well as in a team environment.

                                                                                     WORK EXPERIENCE

Sepah Chain Store, Tehran, Iran                    2001- 2005

Saleswoman

. Received and processed payments by cash, check.

Responding quickly and resourcefully to customer requests or concerns. .

  . Giving information to customers about products.

. Creating and maintaining long-term relationships with regular customers.

. Assisting in all store administrative tasks.

. Occasionally opening and closing the store.

Assisting customers with choices by providing them with information about products. .

  Participating in physical inventory counts..

Salian Store, Karaj, Iran          2005-2007

Saleswoman

. Ensuring that shelves, racks, and counters are organized.

Receiving payments and operating the cash register. .

Keeping the shop and displays clean and tidy at all times. .

Receiving deliveries and administered stock packing, shelving, and storage. .

 Sets up promotional displays like posters, window displays, and mannequins..

. Assisting customers with their needs and concerns; identify the shelf of the products they are looking for.

. Responding to customer queries made via email or phone.

                                                                   EDUCATION

.  Sherafat High School, Iran, 2000

High School Diploma

. Collage Rodehen, Iran, 2001-2003

Collage Degree in Statistics